There's No Straight Answer
I'm currently reading Baratunde Thurston's How To Be Black. "But wait," you ask, "why would this very white girl from New Jersey care about issues of black identity?" A few months ago, while meeting with one of the most thoughtful in house agency recruiters, I was asked to explain what interested me about account planning. I told her that I have always been interested in how people's backgrounds and culture shape who they are."That's interesting," she responded. "So Molly, how would you describe yourself on those terms? How has your culture shaped who you are?"
I thought about this for a moment and then realized that despite outward appearances, I'm the product of two very different cultures. When asked what my religion is, I proudly proclaim that I'm a Jewthuran; Jewish and Lutheran. If the person asking is Jewish, it is almost guaranteed that their next question will be, "Who's Jewish, your mother or your father." To which I respond, "My mother, but her parents were practically Atheist while my dad's religion played a more prominent role in my upbringing." Occasionally they'll say in a satisfied, matter of fact tone, "You're Jewish." At which point I'll role my eyes and change the subject because I find the idea that someone else can declare you a particular religion somewhat absurd. I think back to my confirmation classes, bi-annual church visits and fantastically cooked Jewish holiday meals and realize that I still haven't determined which religion I ultimately will choose.
Just as Baratunde grapples with pre-conceived notions of what it means to be black, many of us have aspects of our own identities that fall outside of what is expected. And sometimes the realities of who we are contradicts the perception of who people think we are.
Recently, I decided to wear my hair curly. I usually make some attempt to straighten it because it's more predictable. The choice to let my hair go curly often feels like I'm embracing my Jewish heritage. Which in itself is an interesting discussion. Is Judaism the only religion that is both a religion and ethnicity? As I waited for the train with my abundant curls framing my face, an elderly man came up to me, asking me a question that I couldn't understand because it was presumably in Hebrew. I explained to him that I didn't speak Hebrew because I wasn't Jewish. He looked at me like he knew I was lying, because I was, or at least not telling him the whole truth. Because I am Jewish, at least partially by ethnicity. I'm also Norwegian, French, English ... but like a second generation American immigrant, my apparence allows me to navigate between two world while never feeling a full part of either.
So as planners, when we look at who our consumers are, we must look at them in the context of their culture. Did they grow up in an urban environment, exposed to a myriad of cultures and influences? Are they second generation Chinese whose only indicator of their ethnicity lies with their appearance? Self-made or family money? Private school or public? Artist or doctor? Gay or straight? What information do we need to tell the whole story of who these people are? Because until we get the whole story, we run the risk of speaking to them in a language that they don't understand.
With these questions in mind, what cultural influences have shaped who you are?